By the end of this course delegates will be able to:

• Demonstrate a thorough understanding of the nature of HR as a managerial function.
• List all HR functions and responsibilities and identify their contributions to organizational success.
• Create an HR strategy that is aligned with the overall organizational strategy!
• Measure the contribution of HR to the bottom line in both profit and nonprofit organizations.
• Assess the effectiveness of the human resources function through the use of ‘SMART’ Key Performance Indicators (KPIs) and indices!
• Demonstrate how a competency framework can increase the effectiveness of the HR function.
• List the core competencies for an HR professional.

• Deciding and initiating action
• Relating and networking
• Analytical thinking
• Following instructions and procedures
• Planning and organizing
• Achieving goals and objectives
• Applying expertise and technology

•       This interactive Training will be highly interactive, with opportunities to advance your opinions and ideas and will include.

  • Lectures
  • Workshop & Work Presentation
  • Case Studies and Practical Exercise
  • Videos and General Discussions

   Human Resources Management

• Towards a modern definition
• The main functions in HR management
• Competency based HR management.
• HR deliverables: a model for multiple roles
• HR as business partner
• HR’s strategic challenges
• HR competencies: moving from traditional HR to strategic HR

Strategic Planning

• Pre-strategy analysis: ‘SWOT’ analysis
• Visions and missions
• Critical success factors
• Key result areas and key performance indicators
• Turning key performance indicators into ‘SMART’ targets
• Force field analysis as a strategic tool

Competency Based HR Management

• Competency definition
• Types of competencies
• The different competency components
• Competency based recruitment and selection.
• Competency based training and development.
• Competency based performance management.
• Benefits of a competency-based HR.

Linking HR’s Strategy to the Organization Strategy

• Approaches for linking HR to the organization.
• Writing HR strategies
• HR visions and missions
• HR key result areas
• HR key performance indicators
• Core competencies for HR professionals

Assessing the Effectiveness of Human Resources

• Effectiveness versus efficiency
• Recruitment and selection
• Training and development
• Performance management
• Compensation and benefits
• The overall effectiveness and efficiency of HR

HR Reports

• Reporting HR to top management
• The HR scorecard
• Linking HR to organizational strategy
• Components of the balanced scorecard
• Components of the HR balanced scorecard
• HR balanced results and key performance indicators
• Reporting HR to top management