People Management
- The importance of sociotechnical management
- Techniques for effective communication
- Motivating for results
- Enhancing your coaching skills
- Empowering employees for improved performance
- Characteristics of a successful manager
Leading Teams
- Obtaining the benefits of teamwork
- Characteristics of ineffective teams
- Characteristics of effective teams
- Managing conflict in a productive manner
- Understanding team member styles
- Creating a virtual team
Strategic Planning
- Analyzing the strategic planning process
- Achieving competitive advantage
- Utilizing dynamic SWOT analysis
- Focusing on vision and mission
- The importance of contingency planning
Negotiating for Results
- Gaining insight into the negotiating process
- Characteristics of an effective negotiator
- Developing negotiating strategies
- Employing persuasive negotiation techniques
- Achieving the benefits of effective negotiating
Operational Excellence
- The Malcolm Baldrige quality award-standard of excellence
- Lessons from the best performing companies
- Benchmarking your operation against the best
- Creating employee commitment
- Managing continuous improvement
- Creating the high performance organization
Getting Started with Best Practices in Finance and Accounting
- The role of financial management
- CFO, Treasurer, and Controller
- The role of functional management in respect to financial management
- The basic financial statements and their articulation
- Evaluating performance and why ROI/ROCE is still a good place to start
- Competitive perspectives related to financial statements
- Best practices in preparing, presenting and populating financial statements
- Identifying key success factors in industry sectors
Best Practices in Early Review and Projections of Strategy via Financial Statements
- Short-term success evaluations process and measures
- Weak signals for future strategic adjustments
- Buy, sell, or hold investments
- Best practices in financial review compared to targets and expectations
- Financial performance measurement systems
- Best practices in finding and using key accounting assumptions
- Compare business system to financial results
Best Practices in Annual Reports, Footnotes, and Corporate Governance
- Best practices in annual reports using IFRS, or other standards
- Role of exchange commissions and social policy
- Best practices in reconciling accounting standards and reporting
- Best practices in examining corporate governance and shareholder value as well as stakeholder value
- Benchmarking external reviews, industry reports and analyst reports
- Best practices in boards of directors and their move to financial literacy
- Benchmarking shareholder value measures
Best Practices in Industry / Financial Analysis and Balancing the Scorecard
- Best practices in asking financial managers to guide the understanding of an industry sector with ratios and other financial statements
- Benchmarking treasury management
- Cash, FOREX, working capital, and CAPEX
- Best practices in controllership
- Planning, control, costing, and profitability
- Benchmarking value creation from the controllership function
- Finding best practices in non-financial inputs to financial statements
- Activity based costing
- Time-based costing
- Competence based costing and financial analysis
- Where financial management fits into the balanced scorecard
Best Practices in Net Present Value Thinking and Next Generation Financial Modelling
- Best practices in NPV as the ultimate decision criterion
- Benchmarking the use of real options as a next generation best practice